Contact Centre

Contact Centre

Intelligent Contact Centre Software and Solutions

Unified Communications | Work Optimisation | Analytics

Cloud and on-premise solutions that will increase productivity, reduce costs and enable effective customer communications.

Having an efficient contact centre is a strategic asset that will not only improve a company’s reputation, but also improve customer relationships and lifetime value. Through contact centre interactions, companies learn about their clients and have insight into how better to serve them, thereby leading to increased business and higher revenue.

Intuate Group offers clients the latest in contact centre technology, coupled with vast experience in designing tailored cloud and on-premise solutions for various sized businesses.

Contact Centre Effectiveness Assessment

Contact Centre Effectiveness Assessment

Is your contact centre designed for success?

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Automated Voice Messaging

Automated Voice Messaging

Communicate high-value, time-sensitive data and save on agent resources.

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Compliance

Compliance

Ensure that your contact centre is PCI DSS compliant.

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Contact Centre Analytics

Contact Centre Analytics

Benefit from actionable business intelligence.

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Workforce Optimisation

Workforce Optimisation

Gain total visibility into quality and performance.

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Unified Communications

Unified Communications

Increase efficiency and reduce costs with a unified system.

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With a complete suite of contact centre and unified communications solutions, Intuate Group is dedicated to delivering the most comprehensive, flexible, feature-rich and affordable technology that help our clients make the most of every customer interaction, whilst enhancing performance and management of the contact centre.

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