Unified Communications

Unified Communications

Merge communication silos into a single unified platform.

Simplify your everyday operations, save on costs and enhance productivity with flexible on-premise and cloud solutions.

Intuate Group’s unified communications solutions allow companies to interact more effectively internally and with their customers via numerous channels including inbound/ outbound/ blended voice, e-mail, social media, fax, chat, text and web.

This unified system includes the key software technologies that businesses and contact centres need most: predictive dialling, inbound contact management and ACD, IP-PBX, self-service IVR, CTI for intelligent screen pops, digital call recording and VoIP with native SIP & PSTN support.

Whether you require a complete unified communications suite or a basic telephone system, in the cloud or on-premise, Intuate Group has the products and expertise to transform your business communications.

Explore our Unified Communications solutions:

A complete virtual solution that empowers businesses to manage customer interactions flawlessly without upfront investment.

  • Cost-effective due to lower capital expenditure and pay-as-you-go model
  • System functionality wherever there is an Internet connection
  • Minimal internal IT support required
  • Users have access to the system, irrespective of physical location, resulting in improved productivity
  • Rapid deployment and easy integration with existing infrastructure
  • Scalable to meet changing business demands
  • Customer support is available globally at any time
  • No responsibility for hardware maintenance and upgrade thereof

Achieve new levels of performance and revenue with increased productivity, improved efficiency and reduced operational costs.

  • Planned capital expenditure instead of monthly operational expenditure
  • Complete control over your business data
  • Configure or add functionality as business requirements and budgets change
  • Utilise your existing investment by upgrading your current system to newer technology
  • Customise applications to suit business needs
  • Leverage existing IT skills

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