Intuate Group signs reseller agreement with Skyera

JOHANNESBURG  -June 10, 2014 – South African owned integrated solutions specialist, Intuate Group announces the signing of a reseller agreement with California based, Skyera Inc, a revolutionary start-up that designs software and hardware for enterprise solid-state storage systems, which deliver unprecedented flash density and efficiency. This partnership will bring Intuate clients cutting-edge solutions for their…

Ensuring faster, more efficient, personalised customer communication

JOHANNESBURG – March 31, 2014 – Social media is becoming an increasingly popular channel of communication for consumers wanting to lodge complaints about poor service or inferior products. Does this mark a change in preference over more traditional routes, such as telephone, fax, e-mail and the web? According to Mark Edwards, Intuate Group director and…

Absolute availability for payment processing

JOHANNESBURG – February 14, 2014 – Technology solutions and people resources integrator, Intuate Group recently completed the implementation of Stratus Fault Tolerant Servers (ftServers) and Thales security appliances at a local clothing, footwear and textiles (CFT) retailing group. In particular, this implementation served as a platform upgrade to the group’s critical card payment-routing Postilion software.…

Intuate Group and OpenSpan Partner to Improve Contact Centre Performance

JOHANNESBURG –January 21, 2014 – South African owned integrated solutions specialist, Intuate Group, has signed an agreement to become a reseller for OpenSpan, Inc., a global provider of worker optimisation, activity management and automation solutions, headquartered in North Atlanta, Georgia, USA. This partnership will allow the company to provide OpenSpan Desktop Automation solutions to enhance…

Winds of change blow through contact centre software world

JOHANNESBURG – August 15, 2012 – Contact centre software solutions are moving from hardware-based technologies to an Internet protocol (IP) model, delivering greater flexibility at less cost. “IP, as the data-networking standard using the internet to transmit voice and data, provides the means by which a unified communications platform is becoming a reality,” says Mark…

Single tier storage solutions pack more punch, offer better value

JOHANNESBURG – July 16, 2012 – A single, more flexible approach to storage generally better addresses business needs in the move from traditional IT architecture to a design-for-services paradigm. So says Mark Edwards, director of product and services at Intuate Group, a NetApp certified reseller, who maintains that multiple storage tiering can make it more…