By Mark Edwards, director and CTO at Intuate Group JOHANNESBURG – June 09, 2015 – Over the past few years, we’ve seen a lot of change within the technology industry, and if you have been in the market to refresh your storage or server platforms more recently, you will have almost certainly run across the…
JOHANNESBURG – May 27, 2015 – South African owned integrated solutions specialist, Intuate Group announces the signing of a reseller agreement with UK based, numero, a privately owned company that prides itself on an agile, honest and pragmatic approach to delivering Customer Experience Management (CEM) solutions. This partnership will further help Intuate’s clients to deliver…
JOHANNESBURG – May 26, 2015 –Implementing the right technology has helped customers of South African owned integrated solutions specialist, Intuate Group, to reduce operating expenses, improve the quality of calls, enhance the customer experience, increase revenue and improve agent morale. Sixty seven percent of most contact centres’ costs are associated with their employees. Managing the…
JOHANNESBURG –May 8, 2015– Today’s consumers are more demanding than ever; exposed to an array of options and providers for all facets of their daily lives, and with switching providers becoming easier, keeping your customers happy is a major priority for any business. Within this fast-paced environment, a key component of client satisfaction is an…
By Cecilia Jofré, business development and account management executive of Intuate Group JOHANNESBURG – January 19, 2015 – Today’s contact centre agents deal with a large number of cutting-edge technologies, which are moving forward in leaps and bounds. Thanks to the powerful solutions now available, business can be conducted faster pushing the number of transactions…
JOHANNESBURG – December 01, 2014 – South African owned integrated solutions specialist, Intuate Group has announced the establishment of an official partnership with Massachusetts based, Actifio, a privately held information technology and software company whose radically simple Copy Data Virtualization platform is designed to make information technology infrastructure more efficient and cost effective by reducing…
