contact centre solutions

Whether your campaign goals are customer acquisition, collections, growth, retention, or something else, Alvaria Advanced Outreach helps your organization accomplish your goals quickly and efficiently while honoring your compliance requirements.

 

Improved Agent Efficiency

Make the most out of agent time and capacity with tools that will reduce agent idle time and abandon rates simultaneously.

 

Improved Administrative Productivity

Save time for your administrative staff so they can focus on higher priority tasks by using the easy-to-implement automation and template features.

 

Better Connect & Contact Rates

Increase outcomes through better connect and contact rates by using features such as best time to call, customer contact preferences and more.

 

Robust and Precise Compliance

Define compliance rules at a level of precision that matches laws, regulations and your business rules so that you comply to avoid fines and lawsuits – all while avoiding overcompliance.