JOHANNESBURG – May 08, 2013 – South African owned integrated solutions specialist, Intuate Group, has been presented with the “Europe, Middle East and Africa (EMEA) Partner of the Year Award 2013” by Noble Systems UK, a global leader in unified contact centre technology solutions.
The new award recognises the top EMEA-based Noble Systems partner that has excelled in advancing Noble sales into new territories.
“Qualifying partners are nominated by their customers and also recommended by the Noble Systems business development director,” says Sian Ciabattoni, marketing director for the EMEA region at Noble Systems.
She adds that Intuate Group has shown its commitment through the development of its solution expertise.
“The company has also excelled in growth through Noble® solution deployments. Some of the new customers that Intuate Group has brought on this year include Nimble (debt collections), Wesfarmers (insurance) via CCI and Edcon (retail). In addition, the company has developed ingenious CRM applications for customers using the unified Noble Composer agent desktop, helping them dramatically increase sales. Intuate Group has also integrated Composer into a leading debt collection solution, Excalibur, and it installed the first Noble ShiftTrack Workforce Management customer in South Africa. They are true advocates of Noble solutions,” says Ciabattoni
Mark Edwards, director and CTO at Intuate Group accepted the award presented in Manchester, England, by Colin Chave, general manager EMEA at Noble Systems UK. “Based on our ability to deliver, quality of work and the skills and professionalism of our team, Intuate Group is regularly asked by our blue-chip clients to broaden the range of the integrated solutions we provide.
“We are more than pleased with this award and thank both Noble Systems and our customers who nominated us for the recognition. Our partnership with Noble System’s solutions has not only provided us with fantastic business opportunities, but has also been advantageous for our clients who are realising tangible value from these integrated solutions,” he says.
About Intuate Group
Intuate Group is a privately owned, broad based IT company that focuses on providing professional, integrated technology and people resources solutions. Its services encompass the provision of state-of-the-art contact centre solutions, the supply and implementation of best-of-breed IT solutions, as well as IT strategy and consulting. The company is also a partner of choice for business intelligence, project management, the management and support of IT infrastructure – specifically storage and server consolidation – and the provision of resources. For more information, please visit www.intuategroup.com.
Intuate Group, Nicolette de Wit, +27 11 302-1200, NdeWit@intuategroup.com