JOHANNESBURG –August 21, 2013 – South African owned integrated solutions specialist, Intuate Group, announced that it has signed an agreement to become a value-added solution provider selling ShoreTel’s on-premise Unified Communications (UC) solution.

ShoreTel, Inc. (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), has designed the Champion Partner Program to strengthen the relationship between ShoreTel and its partners, advancing and growing both companies’ market share in the unified communications industry, while ensuring every customer continues to be delighted with their ShoreTel experience.

“We are pleased to welcome and congratulate Intuate Group,” said Bruce Downing, managing director of Asia and South Africa for ShoreTel. “Our resellers are vital to the company’s success.”

“Intuate is always looking to expand and improve our client services and partnering with ShoreTel brings even more diverse options to our integrated systems offerings,” said Intuate business development and account management executive, Cecilia Jofré.

“If there is one positive outcome from the recent economic downturn, it is that businesses are operating smarter and spending more wisely. This is especially evident in the telecommunications market, where companies are eschewing overly complex systems for those that provide features that truly make their offices run more efficiently. In response to this trend, Intuate Group has partnered with ShoreTel, the leading provider of simple IP phone systems that offer fully integrated unified communications,” she added.

ShoreTel works hard to ensure the brilliantly simple experience transcends the product and extends to the solution partners who understand the complexity of unified communications. ShoreTel’s history of innovation goes beyond just technology to include how IP phone systems are sold and serviced. Simplicity is built into every step of the sales process – from working with qualified solution providers, to architecting systems, to installing and training on the system’s use.

ShoreTel relies solely on partners to sell its premise-based solution. Its Champion Partner Program has long been designed to help resellers and customers succeed. ShoreTel works closely with its reseller partners to ensure they are adequately prepared to sell and support the ShoreTel solution.

About Intuate Group

Intuate Group is a privately owned, broad based IT company that focuses on providing professional, integrated technology and people resources solutions. Its services encompass the provision of state-of-the-art contact centre solutions, the supply and implementation of best-of-breed IT solutions, as well as IT strategy and consulting. The company is also a partner of choice for business intelligence, project management, the management and support of IT infrastructure – specifically storage and server consolidation – and the provision of resources. For more information, please visit

About ShoreTel, Inc.

ShoreTel, Inc. (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organisations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas; United Kingdom; Sydney, Australia; and Singapore. For more information, visit

All product and company names herein are trademarks of their respective owners.


Intuate Group, Nicolette de Wit, +27 11 302-1200,

icomm, Debbie Sielemann, +27 82 414-4633,,

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