JOHANNESBURG – July 9, 2015 – South African owned integrated solutions specialist, Intuate Group, has won Noble Systems’ Select Noble User Group (SNUG) Award for EMEA Partner of the Year. This is the third successive year that Intuate Group has been awarded this title. Intuate Group also accepted the award for Best Practices in Contact Centre Operations on behalf of their customer, a top South African retailer.
Noble Systems, a global leader in unified contact centre technology solutions, hosted its fourth annual SNUG EMEA conference in Manchester, United Kingdom in June this year. The event closed with a gala dinner where only four companies were presented with SNUG Awards, which were given in recognition of the recipients’ pioneering spirit and commitment to excellence using Noble Systems’ contact centre technologies.
Intuate Group was commended for showing its commitment through the development of its solution expertise. Colin Chave, General Manager EMEA for Noble Systems, stated: “Key partnerships are a crucial part of Noble’s growth strategy in EMEA. We’re proud to recognise Intuate Group’s continued ability in delivering expertise in Noble solutions and its leadership in the region.”
Mark Edwards, CTO at Intuate Group, who collected the awards on the night said: “I am grateful and humbled to have received these awards on behalf of the Intuate Group team. Being named Noble Systems EMEA Partner of the Year 2015 and receiving the award for Best Practices in Contact Centre Operations not only honours the Intuate Group team, but also highlights the supportive partnership that exists between Noble Systems and Intuate Group. I would like to thank Noble Systems for the recognition and look forward to many successful future ventures.”
About Noble Systems Corporation
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Unified Communications, Business Process Management and Analytics. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of multi-channel inbound, outbound and blended contact processing, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud and innovative premise/cloud hybrid platforms include ACD, predictive dialling, blended processing, recording and monitoring, IVR, messaging, interaction analytics and workforce management. For more information, please visit www.noblesystems.com.
About Intuate Group
Intuate Group is a privately owned, South African, broad based IT company that provides specialised, integrated technology and people solutions that bring real benefit to its clients in support of their strategic and operational objectives.
Its services encompass the provision of business intelligence, project management, state-of-the-art contact centre solutions, the supply and implementation of best-of-breed IT solutions, the management and support of IT infrastructure – specifically storage and server consolidation, as well as IT strategy and consulting.
Intuate Group’s holistic, solutions-based approach ensures that all processes, technologies and people requirements are harmonised within its architecture, thereby realising strategic value and benefits through the successful implementation, deployment and ongoing operation for its clients.
Intuate Group: Mark Edwards, 011 302-1200, firstname.lastname@example.org