JOHANNESBURG – May 30, 2012 – Number Portability Company (NPC), the local organisation which provides a number porting services for both mobile number operators as well as for fixed line (geographic number) operators, recently updated and virtualised its IT infrastructure by means of a collaborative agreement between Saab Grintek Technologies (SGT), T-Systems and the Intuate Group.
As part of this collaboration, SGT provided support and implementation services for the implementation of upgraded software from Telcordia Technologies, a developer of mobile, broadband and enterprise communications software and services, while T-Systems supplied equipment hosting facilities and network management capabilities into the NPC equipment stack.
Intuate Group, a privately owned, broad-based IT company that focuses on providing professional integrated technology, provided the hardware, software and virtualisation expertise for the project.
According to David Jones, executive: managed services at Intuate Group, NPC needed to upgrade its ageing infrastructure. “NPC’s requirement was to replace the outdated stand-alone type of environment for one that was virtualised, thus leveraging resource usage and manageability and ensuring that it was no longer dependent on a particular hardware/ software/ firmware platform.”
As part of the virtualisation project, Intuate Group assisted NPC in making the most of its new virtual environment, allowing for improved agility of hardware, operating systems and infrastructure portions of the application.
Says Jones: “On the hardware side, the virtualised environment has enabled NPC to decrease the number of devices from around 20 servers (including the test and disaster recovery sites) to five new Intel machines, thus substantially containing the capex and opex spend compared to a one-for-one refresh of the existing platform. In addition, we, in conjunction with NPC, sought to improve the company’s overall IT efficiency by simplifying its backup and storage environment. In order to achieve this, NPC’s existing storage and tape drive systems were replaced with the appropriate NAS solution which enabled NPC to further enhance its offsite replication methodology.”
A combination of Oracle Virtual Server and VMware vSphere virtualisation software is enabling NPC to maximise hardware usage, and to deal with existing – and future – porting volumes. This has met NPC’s requirement to “future proof” the operation and allow for a potential move onto any hardware platform supporting virtualisation in the future. In addition, this solution has had a direct impact on containing operating system and application software licensing costs.
The project went live early December 2011 after NPC had completed a thorough test phase in the month prior. “The move over to the new environment was pretty much seamless,” Jones adds. “Users experienced virtually no disruption to their current porting processes and were by and large unaware of the switchover from old to new platforms.”
In an extension of its partnership, Intuate Group is also looking at collaborating with NPC with a view improving its current back-office and administration environment.
“NPC chose to partner with Intuate Group, as one of the parties in the refresh project, due to our innovative approach, ability to deliver on the virtualisation requirement, our transparency and competitive pricing,” Jones says.
About Intuate Group
Intuate Group is a privately owned, broad based IT company that focuses on providing professional, integrated technology and people resources solutions. Its services encompass the provision of state-of-the-art contact centre solutions, the supply and implementation of best-of-breed IT solutions, as well as IT strategy and consulting. The company is also a partner of choice for business intelligence, project management, the management and support of IT infrastructure – specifically storage and server consolidation – and the provision of resources.
For more information, please visit www.intuategroup.com.
Intuate Group, Mark Edwards, (011) 302-1200, firstname.lastname@example.org