Customer experience leaders can fuel customer loyalty through adopting insight-led and swift innovation in technology

By Nicolette de Wit, CEO of Intuate Group  JOHANNESBURG – May, 06 2016 – Innovation in customer experience (CX) is – and should be – a top priority for business and technology leaders in 2016.  No matter the nature of your business, improving the brand experience for your customers through innovative technology is crucial to escalate sales, reduce employee and customer agitation,…