Five ways in which an Email Management solution will raise your Customer Experience game

JOHANNESBURG – August 19, 2019 – In today’s fast-paced, highly competitive markets, attracting new customers while retaining existing ones requires a meticulous approach from companies. It has become clear that in a connected world, customers expect a positive experience and outcome every time they interact with a company. Whilst this has become more complex with…

Intuate Group set to provide economic relief with flexible Contact Centre offering

JOHANNESBURG – 12 August 2019 – Specialist IT solutions company, Intuate Group, are determined to bring some flexibility back to the contact centre industry with their latest offering.  With more than 19 years’ experience in the industry, the company’s leaders in conjunction with their technology partner, Nixxis, have devised a number of financial models that…