Which type of data storage is best for your Call Center Solution: cloud or on premise? We are here to help you understand both and let you decide which is more accessible, affordable and secured for your company! Today, most Call Center solutions offer both options: you can either go for cloud data storage on a…
Enterprise-Grade Workforce Engagement Management and Advanced Compliant Outreach Capabilities Available through Google Cloud Contact Center AI Platform SAN FRANCISCO, April 18, 2023 – UJET, Inc., the intelligent, modern contact center platform, today announced a new, strategic partnership with Alvaria and Google Cloud. The partnership enables enterprise contact centers to integrate and leverage Alvaria’s compliant outbound…
Want to know a secret? Talking to employees about productivity can lead to massive benefits. And I’m not just talking about boosting morale. The more productive your people are, the more profitable and competitive your company will be. Employee productivity is so critical to success that Gallup once called our failure to address it “the world’s $7.8 trillion workplace…
How to Effectively Manage a Remote Workforce – Top Tips Remote work took a sudden spike when COVID-19 hit the world and many organisations needed to adapt to the “new normal”. Organisations deployed different workforce models consisting of either a hybrid model (work from home and the office) or remote model (work from home). This…
How to Create a Company Culture Where Productivity Can Flourish Many businesses are talking about building a productive workplace culture, but what does that really mean and how do organisations go about creating this type of environment? As a start, you need to define what productivity means to your organisation and identify the steps needed…
