How a global bank revolutionised its lending business with process automation

Johannesburg – August 17, 2016 – A global bank headquartered in Western Europe began automating its lending business in the mid-1990s. In the beginning, it focused on one aspect of the overall process—generating loan contracts and collateral documentation. The bank first deployed a DOS-based system, but by the year 2000, had upgraded to the industry-leading…

How to Eliminate Risk from Human Error in Legal Documents

Johannesburg – June 22, 2016 – In many industries, efficiency is the key value proposition of business process automation.  But for law firms and in-house legal departments, risk mitigation may be a bigger selling point—codifying mission-critical processes so every knowledge worker across the firm follows a structured procedure designed to minimise human error and ensure…

HotDocs announces partnership with Intuate Group

HotDocs, the global leader in document automation software, today announced its partnership with Intuate Group, a privately owned ICT company that focuses on providing integrated technology and people resource solutions for the South African and African markets. This new partnership and distribution agreement will provide Intuate Group’s clients with HotDocs’ industry leading document automation software,…

Customer experience leaders can fuel customer loyalty through adopting insight-led and swift innovation in technology

By Nicolette de Wit, CEO of Intuate Group  JOHANNESBURG – May, 06 2016 – Innovation in customer experience (CX) is – and should be – a top priority for business and technology leaders in 2016.  No matter the nature of your business, improving the brand experience for your customers through innovative technology is crucial to escalate sales, reduce employee and customer agitation,…