Intuate Group and Stratus team up, assuring customers of uptime, all the time

JOHANNESBURG – November 08, 2012 – Local technology solutions and people resources integrator, Intuate Group, has formed a strategic partnership with the world leader of uptime assurance for critical business operations, Stratus Computer Technologies, ensuring that a broader dissection of South African businesses have access to “absolute availability” within their data centres, through Stratus Fault…

Rapid response by Intuate Group averts Durban contact centre fire disaster

JOHANNESBURG – October 19, 2012 – Quick reaction by Intuate Group, a privately owned, broad-based IT company that focuses on providing professional integrated technology, helped major international call centre operator, CCI Call Centres to rapidly resume full services after a fire broke out at its premises in Mount Edgecombe, near Durban, recently. Dave Clarke, IT…

Winds of change blow through contact centre software world

JOHANNESBURG – August 15, 2012 – Contact centre software solutions are moving from hardware-based technologies to an Internet protocol (IP) model, delivering greater flexibility at less cost. “IP, as the data-networking standard using the internet to transmit voice and data, provides the means by which a unified communications platform is becoming a reality,” says Mark…

Single tier storage solutions pack more punch, offer better value

JOHANNESBURG – July 16, 2012 – A single, more flexible approach to storage generally better addresses business needs in the move from traditional IT architecture to a design-for-services paradigm. So says Mark Edwards, director of product and services at Intuate Group, a NetApp certified reseller, who maintains that multiple storage tiering can make it more…