JOHANNESBURG – February 27, 2012 – Noble Systems Corporation, a global leader in unified contact centre technology solutions, has announced the establishment of an additional colocation facility – secure, offsite centres where data and networking equipment are housed – to support the growing demand for cloud-based solutions including Noble Enterprise Hosted, Noble Messenger EC and…
JOHANNESBURG – February 02, 2012 – Flexible, resilient contact centres that deliver cost savings, greater organisational effectiveness and improved communications are easily accessible for businesses today. So says Mark Edwards, director of product and services at Intuate Group, a privately owned broad-based IT company and local reseller of contact centre solution provider, Noble Systems, who…
JOHANNESBURG – October 11, 2011 – Hosted contact centre solutions are the ideal choice for many businesses today. So says Mark Edwards, director of product and services at technology solutions and people resources integrator, Intuate Group, who believes that the extension of cloud computing, via Software as a Service (SaaS) or hosted, on-demand contact centres…
JOHANNESBURG – August 24, 2011 – It has been well recorded that the one component of an IT enterprise that cannot be replaced once lost, is data, making storage critical for any enterprise. According to Mark van Rensburg, executive: Contact Centre Solutions at technology solutions and people resources integrator, Intuate Group, factors driving storage architectures…
JOHANNESBURG – July 27, 2011 – The role of the IT project manager has evolved from being primarily technical and administrative focused to adding strategic value to an organisation through broad and solid managerial competencies. To facilitate this adjustment, an innovative services-based project management model, which manages projects through a team approach, is recommended by…
JOHANNESBURG – June 01, 2011 – The regulatory environment means that monitoring the information leaving your organisation is as vital as protecting it from external attacks. E-mail is one of the most likely routes by which data may leak, maliciously or more often accidentally. A successful Data Leak Prevention (DLP) system deals with the issue…
